While your customer is taking care of their part, click here to download the TeamViewer app that will allow you to start a screen sharing session with your customer.The data will be visible in the TeamViewer app. Ask your customer to install the TeamViewer app on their computer.Īfter installing the app, ask your customer to provide you with his ID and password.

Clicking on the button will start a download process of the TeamViewer application.

Your visitor has just received a button with a link to the TeamViewer application.

To initiate a screen sharing session, click on Access desktop button.

Now click on the Team Viewer Icon available on the right (section details).

Go to Chats section of your LiveChat and choose one of your concurrent chats.

With just a few easy steps, you can start sharing your customers' screen, helping them with difficult technical issues! Check out the steps below and see how easy it is to get started with TeamViewer for LiveChat.

From the list of available apps, choose TeamViewer and click on Install button.Īnd that’s it! Your TeamViewer integration is now ready and you can start a screen sharing session with your customers anytime! Check out the chapter below to learn how to start using your new TeamViewer integration.

To integrate LiveChat with TeamViewer, go to the Marketplace section of your LiveChat account.

How does it work? - learn how to access your visitor’s desktop with TeamViewer.Installation - learn how to integrate LiveChat with TeamViewer.Remember that if you want to use the TeamViewer application to help your customers commercially, be sure to purchase a TeamViewer license.

Teamviewer online session